Unfortunately, it’s not possible to hold KeyCards in both formats. When you purchase a plan, you will need to choose which format is better for you - We recommend a Virtual KeyCard in order to reduce plastic use, for convenience and also to avoid losing it.  

Day-pass holders - you will have the option to change your KeyCard format when your pass expires.  

Membership holders - you will be able to cancel your next payment in advance, purchase a new subscription and change the KeyCard format. 

You’ll also have the option to change the card format from physical to virtual anytime from the My Account section.