Penalties will be applied to those users that don’t use the bike-sharing scheme properly.
Misuse of the service includes (but is not limited to) :
More than one person riding on the same e-bike
Using the KeyCard of another user to open a trip
Losing the e-bike
Stealing the e-bike
Carrying a passenger on the e-bike.
Transferring the KeyCard to another person.
Leaving the bike unattended during the trip.
Not closing a trip by docking the bike properly at a station.
Closing the trip after Plan expiration.
Damaging the bike/station or any of their elements, intentionally or due to an oversight
Causing permanent damage or loss of the e-bike, intentionally or due to an oversight