Pricing / Payments
There is a choice of access plans available to suit your needs, from day rates to memberships (monthly/annual). In addition, a fixed tariff will be charge...
Fri, 4 Dec, 2020 at 7:50 AM
A plan is the pricing option that you choose for using the e-bike scheme.
Fri, 4 Dec, 2020 at 7:50 AM
You can choose and pay for a plan on either the Ride On US app or the rideonmiami.com website. The details of each plan including cost, how they work and...
Fri, 4 Dec, 2020 at 7:51 AM
Unfortunately, we don’t accept cash. You need a valid payment method to use our system - We currently accept Visa, and Mastercard (both debit and credit ...
Fri, 4 Dec, 2020 at 7:52 AM
All of our day passes and subscriptions require pre-payment before allowing you to open a trip. The cost of the pass or subscription that you choose will ...
Fri, 4 Dec, 2020 at 7:52 AM
Yes, but please wait for one plan to expire before switching as refunds cannot be given for any unused day plan or membership. It is not possible to have ...
Fri, 4 Dec, 2020 at 7:53 AM
To delete one of your payment methods, you will have to contact our Ride On Miami support team at support@rideonmiami.com and request the credit card to ...
Fri, 4 Dec, 2020 at 7:54 AM
To deactivate your account, visit the ‘My Account’ section of the app or rideonmiami.com. Here you will find the ‘Delete my account’ option. If you have an ...
Fri, 4 Dec, 2020 at 7:54 AM
It is easy to manage your payment methods in the My Account section on both the app and the website. Once a valid credit or debit card is added to your ac...
Fri, 4 Dec, 2020 at 7:55 AM
If you are having problems cancelling your plan, it may be for one of these reasons: You have a pending payment You have an open trip You have ...
Fri, 4 Dec, 2020 at 7:55 AM