Safety and Security

What are you doing to protect against Covid-19?
We are committed to providing a safe e-bike scheme for you and have in place the following measures:   Regular deep cleaning of our bike fleet Giving p...
Mon, 7 Dec, 2020 at 3:42 AM
Where can I find information about Coronavirus and local guidelines for Miami?
Please refer to 
Mon, 7 Dec, 2020 at 3:46 AM
How often are the e-bikes checked?
Our maintenance team checks the system regularly in order to make sure that all bikes and docks are in proper working conditions and ready to be used.  ...
Mon, 7 Dec, 2020 at 3:47 AM
Can I lock the bike with a personal lock?
You can choose to do this but you will be liable for any damage to or loss of the bike during your rental.  Please also be aware that if you decide to stop...
Mon, 7 Dec, 2020 at 3:47 AM
Can the e-bikes be used at night?
Yes! Our e-bike has a front light, rear light and also brake lights to make it safer for you to ride at any time of the day. In addition, all stations are l...
Mon, 7 Dec, 2020 at 3:48 AM
Do I need to wear a helmet?
Wearing a helmet on a bicycle is not legally required in the US at this time. However we recommend wearing one for your own safety.
Mon, 7 Dec, 2020 at 3:48 AM
Am I insured while I’m using the system?
Yes, you are completely insured while using the e-bike but remember that your belongings aren’t, so be careful when you place your personal objects into t...
Mon, 7 Dec, 2020 at 3:49 AM
What is considered a misuse of the service?
Penalties will be applied to those users that don’t use the bike-sharing scheme properly. Misuse of the service includes (but is not limited to) : Mo...
Mon, 7 Dec, 2020 at 3:49 AM